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New Jersey News Releases
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(NewJersey.CityRegions.Com, August 06, 2014 ) Breinigsville, Pennsylvania -- Five Star Natural Pet Care's newly revamped website now offers advice and help via their customer service contact page. It's a place where customers can ask questions or send in their comments for the company's customer service representative team to respond to or take into consideration.
Found on their Customer Service tab, accessible from their website, this new service is intended to help customers ask relevant questions such as "When can I expect my shipment to arrive?", "What ingredients are found in this product?",or "What's the difference between one product or another?", for example.
In addition to sales type questions, customers can also ask pet care type questions such as "What is the best product to heal my dog from itchiness," or "My dog has food sensitivities, what can you recommend?" or even inquiries such as "What can I do to keep my dog from getting dehydrated in the sun?". Questions relating to their Amazon platform can also be answered through this contact form giving customers a direct link to the company representatives, and ensuring they receive accurate responses to their queries.
Questions can be sent in anytime of the day and will be responded to within 24 hours of submission. Inquirers are required to leave their name and email address for the representative to respond back to them via email. They also have the option to leave a subject line to their inquiry helping the representative quickly identify their topic to pull out the proper information, and adequately answer their questions or comments.
The question/comments box has no character limit, making it a really easy and simple process to ask any kind of question. The website visitor is not constrained by a limited number of words they can enter, as this can be frustrating for customers, causing them to abandon their query. If any required fields are not filled, the inquirer will be notified to correct the error before proceeding.
Five Star Natural Pet Care is adopting this technique to cater to all their customers and potential customers' needs, by providing them with first-class customer service, on top of offering them top quality customer service.
About Five Star Natural Pet Care
Five Star Natural Pet Care only produce pet products that are derived from 100% natural sources. The planned range includes, grooming products, pet supplements, foodstuffs and cleaning products. The latest product is their unique '5-in-1' Natural Dog Shampoo which cleans, conditions, moisturizes, nourishes and detangles.
Five Star Natural Pet Care
Frank Garon
(484) 712-0694
info@fivestarnaturalpetcare
Source: EmailWire.Com
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